Kainen

Security at Kainen

Last updated: November 14, 2026 · Version française

In short

How your data is protected

Hosting

Accounts and sign-in

Access to maps

Logs

Code

Backups

Administration

In your browser

Our providers (subprocessors)

ProviderRoleData receivedLocation
DigitalOceanHosting: servers, database, backups, logsAll service dataToronto, Canada
CloudflareDomain names (DNS); hosting of the kainen.io showcase site; forwarding of [email protected] (once that forwarding is switched on)Site visitors' IP addresses and requests; email sent to supportGlobal network, including outside Canada
StripePayments (only once paid plans are offered)Account email, Kainen id, plan, seats. Stripe itself collects the card and billing addressUnited States
ResendService email (confirmation, password, invitations) from mail.kainen.io, once that feature is switched onEmail address, name, message contentUnited States
Have I Been Pwned (Pwned Passwords)Check that a password has not already leakedOnly the first 5 characters of the password's hashPublic online service, outside Quebec

We add a provider to this list on the day it is switched on, before it receives any data (for example sign-in with Google or Microsoft, or an artificial intelligence provider). The full list of data and retention periods is in the privacy policy.

Report a vulnerability

Think you found a security problem? Write to [email protected] with the subject "Security". Describe the problem and how to reproduce it.

Incidents

A confidentiality incident is handled under our governance policy, and you are told as set out in the privacy policy.

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